Privacy Policy
Information We Collect
When you interact with this website or purchase a product, information may be collected that is necessary to operate the website, process your order, provide customer service, and fulfill your shipment.
This may include:
- name
- email address
- telephone number
- billing and shipping address
- order information
- device/browser information
- website usage and referral information
- campaign or advertising attribution information
Payment Information
This website does not directly collect or store your full payment-card information.
Checkout and payment processing are provided through Stripe, which processes payment information according to its own privacy and security practices.
How We Use Information
Information may be used to:
- process and fulfill orders
- communicate about purchases
- provide shipment and tracking information
- respond to customer-service inquiries
- process returns and refunds
- prevent fraud or misuse
- analyze website performance
- measure advertising and marketing effectiveness
- comply with applicable business and legal obligations
Shipping and Fulfillment
Information necessary to fulfill an order may be shared with service providers involved in shipping and delivery, including ShipStation and applicable shipping carriers.
Only information reasonably necessary to perform those services is provided.
Analytics, Advertising & Cookies
This website may use cookies or similar technologies to understand website usage and measure advertising performance.
Depending on which services are enabled, these may include:
- Google Analytics 4
- Google Ads
- Meta Pixel
- UTM campaign tracking
These services may receive technical information such as browser/device information, referring source, pages visited, and interactions with the website.
Third-Party Services
Third-party providers such as Stripe, ShipStation, analytics providers, and shipping carriers operate under their own terms and privacy policies.
Sale of Personal Information
We do not sell customer personal information as part of operating this direct-sales website.
Data Security
We use reasonable administrative and technical safeguards appropriate to the information we handle. Payment-card information is processed through Stripe rather than stored directly on this website.
Contact
Questions concerning this Privacy Policy may be sent to: support@strategicbackboard.com